Here we share one of our customers’ working experience of installing VIDA on Windows 10 and using the VXDIAG VCX SE Pro 3 in 1 device.
VIDA
So, I used this pretty old laptop to install VIDA. It’s a 2012 HP EliteBook 8470p. To give it a bit of a boost, I swapped in a cheap SSD and did a fresh Windows 10 install. Yeah, the laptop is ancient, but after the upgrade, it runs smoothly. I mainly use it with Subaru Select Monitor (you know, Subaru’s diagnostic software) to diagnose Subaru vehicles.
When it came to installing VIDA, I followed some detailed steps that I found on a forum, and honestly, it went pretty smoothly. The coolest thing? Microsoft Edge now has an IE11 mode built right in, so I didn’t have to bother with installing any IE11 extensions. You just go into “Settings > Default Browser > Allow sites to load in IE mode” and boom, done! I even added an IE mode button to the toolbar in Edge to make it quicker to fire up VIDA next time. Super handy!
VXDIAG
Before buying the VXDIAG device, I did a bit of research. Yeah, there were mixed reviews. Some people were like, “it’s great,” while others had issues. But, you know how the internet is—sometimes you just have to try it yourself to see what’s real. So, I figured, why not? Plus, vxdiagshop.com had a nice first-time discount, so I grabbed the VXDIAG VCX SE Pro 3 in 1.
When the device arrived… err, it didn’t exactly work right off the bat. Tried restarting the laptop, reconnecting the device a few times, but nope—no luck. At this point, I was starting to think I’d bought a dud.
In the end, I reached out to the VXDIAG support team. They got back to me pretty quickly and walked me through troubleshooting step by step. Turns out, I’d messed up the installation process. Whoops! But with their help, I got the latest version of VX Manager installed and updated the firmware. And finally—success! The device started working just fine.
Oh, and by the way, I also went through a bunch of tutorials on their website. They were super detailed, covering everything from setup to troubleshooting. It really left a good first impression and helped me understand more about the device.
Small Issues & Wrap-up
There’s this one minor thing—every two months, the VXDIAG device needs its license renewed through VX Manager. It’s not a big deal though. You just press the update button, and that’s it.
All in all, despite a few bumps in the road, I managed to get everything sorted out with some help from customer support and a bit of hands-on troubleshooting. It really reinforced the idea that sometimes you just gotta try things out for yourself to see how well they work. And honestly, this whole experience turned out to be a pleasant surprise, kind of like a lucky dip that paid off!
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