Problem:
One of our customers tried to diagnose an electrical car Mercedes EQE 350 SUV with VXDIAG VCX SE Benz and 2024.03 xentry, software failed to access and asked to log in.
Run Xentry Cars software on desktop, using the login user name and password on the note pad (check images below).
If still cannot diagnose this electrical car, you may need Zenzefi license.
After uploading Zenzefi license, run Xentry car software on desktop and login with that user name and password again.
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