Problem:
VX Manager can detect the VXDIAG VCX FD GM scanner. But failed to update license and firmware.
License is invalid.
Update VCI firmware failed.
Vxdiagshop.com solution:
Possible reason:
Use of the standard version of VX Manager (V1.8.9.0601), instead of the Beta version specifically optimized for VCX FD devices.
Solution
Visit vxdiagshop.com “Download” page, download and install VX Manager Beta version for VCX FD device.
After installation, restart the software and reconnect the device. At this point, the device should be recognized properly, and you can proceed with the diagnostics.
Why You Need the Dedicated Version
The standard version of VX Manager may not fully support the advanced features of the FD device. The dedicated version ensures seamless integration between the software and the device, preventing connection issues or limited functionality.
If the Problem Persists
If the issue remains after following the steps above, please feel free to contact our technical support team sales@vxdiagshop.com. We are committed to helping you resolve the issue and ensuring your device operates smoothly.
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