Problem:
Getting a login failed error when trying to diagnose some modules on a Mercedes E class 2020 W213 using VXDIAG VCX SE Benz and 2024.09 Xentry software.
Solution:
With the introduction of the E-Class facelift and the new S-Class, a new security concept is being introduced, which will also have a significant impact on the use of XENTRY Diagnosis software.
As of the 06/2020 data release, a prompt to enter a personalised user name and password will appear when accessing the new E-Class and S-Class. It is not possible to diagnose these vehicles without entering this information. This means that these vehicles can no longer be repaired/diagnosed without diagnosis access authorization (Zenzefi license). Every user must go through an identification process in order to acquire the corresponding user rights for the facelift of the E-Class and subsequent models.
The license is a paid service. Contact www.vxdiagshop.com to activate the Zenzefi license to your xentry software.
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