Problem:
I got the vxdiag vcx se pro with 3 brands including VIDA 2014D. I got it connected and but VIDA software has no communication with the vehicle, It cannot detect vehicle information. Any solution?
Solution:
You have wrong VCI type selected.
Select communicate interface as VXDIAG- J2534 rather than DICE -J2534.
If choose the correct interface, VIDA will detect vehicle information and communicate without issue.
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