Question: When attempting to install the VXDIAG VCX SE BENZ C6 driver, the installation failed with the error message “The file check failed.” What is the solution?
Solution:
This error often occurs due to missing driver.
Our engineers determined through remote assistance that the antivirus program had deleted the driver by mistake.
Go to Antivirus and threat protection settings and disable anti-virus program.
Disable the antivirus program and reinstall the driver.
Now it works fine and communicates with the vehicle without problem.
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