Customer question:
It is a 2021 Toyota RAV4 Prime. When choose a vehicle in Techstream V15 software it does not list the Prime as an option. Just the normal Rav4, Rav4 EV and Rav4 HV. Which option should I choose?
Here is the clue.
The early V15 didn’t cover all 2021 vehicles like the Rav4 Prime and the Venza HV, V15.20.021 was the first to include them.
So you need version 15.20.021 and later. Choose either 2021 Rav4 or Rav4 HV.
Also have to choose a proper cable.
User feedback:
I updated Techstream to V15.30.026 and it gives the option of a Rav4 PHV and it works (using the vxdiag vcx nano toyota cable). I was able to address and clear the code and now all is good electronically with the car!
FYI:
Our customers also tested version 18.00.008 and it knows about the 2023 RAV4 Prime. V18 is what people use and works on anything upto 2023.
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